Text Messaging (SMS)

County & Staff Communications

SMS Use Cases

Use SMS to connect directly with your local County Officials.

  • County Officials can report Election issues to your office
  • Officials can report preliminary ballot counts
  • SMS Chatbot can answer officials' questions about election procedures
  • Use SMS for Reminders/Alerts: Trainings, Deadlines, etc.
2020 Census mobile tool for sending automated follow-ups and motivating Hard to count individuals

Benefits of SMS

  • Effective: More than 98% of text messages are opened and 90% are read within 3 minutes.
  • Meets Staff Where They Are: Close to Election Day, staff are not in front of their computer - Mobile is the best way to reach them.
  • Fast: Get urgent information out in a matter of minutes to hours.

Example SMS Touch Points

Send Invite/Reminder for Training Sessions
Answer Election Officials'  Questions
Send Guide to Combatting Disinformation
Remind about Early Vote, Absentee/Mail In Procedures
Allow Election Officials to Text In Election Issues & Urgent Questions

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